Atlassian Marketplace is abundant in export plugins for Jira. BigTemplate and Xporter are current leaders – the two boast the largest numbers of active installations. Sure, both of them can export issues from Jira to custom pdf, docx and xlsx templates. They are, however, noticeably different – in terms of functionalities, pricing, and their roots.
Table 1: BigTemplate vs. Xporter – Export issues from Jira
| BigTemplate | Xporter | |
|---|---|---|
| In a nutshell | Export individual issues, issue sets or complete projects. Import complete projects. |
Export individual issues and issue sets. |
Business data & Pricing |
||
| Launched | 2016 | 2011 |
| Jira Server, 100 users, Atlassian Marketplace | $500/instance | $1100/instance |
| Jira Cloud, 11-100 users tier, Atlassian Marketplace | $1.25/user/month | $2/user/month |
| Available through | Atlassian Marketplace, Atlassian Solution Partners | Atlassian Marketplace, Atlassian Solution Partners |
| User rating (stars) | 3/4 | 3.9/4 |
| Active installations as of Feb 2020 (according to Atlassian Marketplace) | 2845 | 2961 |
| Developer | SoftwarePlant | Xpand IT |
| Top Vendor |  |
|
Functionalities |
||
| Predefined templates | |
available through template store |
| Custom templates (uploaded by the user) | |
|
| Support for custom covers and static sections for multiple issue export | You can always export a set of issues to a csv file and then import that csv file to, say, Excel with custom ‘static section’ in it. |
|
| Permission schemes – define templates separately per… | (a) project
and (b) per roadmapping, Gantt chart, resources, risks modules – with BigGantt/BigPicture installed (starting BigTemplate version 3.0) |
scope, project, issue type, project roles and users |
| A customer can export a ticket from Service Desk | pdf, docx, xlsx |
pdf, docx, xlsx |
| QR code on a template | |
|
| Workflow Post Functions – Save and Email Report | |
|
| Scheduled reports – schedule reports to be sent by email | Jira Server only |
|
| External File Servers – reports can be sent to an ftp or Confluence server | |
|
File formats supported |
||
|
|
|
| docx | |
|
| doc | |
|
| odt/rtf | |
|
| txt | |
|
| xlsx | |
|
| xls | |
|
| csv | |
|
| html | |
|
| xml | |
|
| json | |
|
| jpg | |
|
| png | |
|
| svg | |
|
| mpp (Microsoft Project) | |
|
| mpx (Microsoft Project) | |
|
What can you export? |
||
| Issue | |
|
| Selected issues (search results) | with BigPicture/BigGantt installed |
|
| All issues in a project/program | with BigPicture/BigGantt installed |
|
| Gantt chart | including the hierarchy of tasks. With BigPicture/BigGantt installed |
|
| Scope [?] | including the hierarchy of tasks. With BigPicture ver. 7 and later installed |
|
| Roadmap | with BigPicture installed |
|
| Specific fields from the following Jira apps | ScriptRunner for Jira | Checklist for Jira Gliffy Diagrams for Jira Insight – Asset Management for JIRA Issue Alternative Assignee JEditor – Rich Text Editor for Jira Jira Misc Custom Fields nFeed – External data in custom fields Structure – The Issue Organizer Table Grid Editor (iDalko) Tempo Timesheets Xray Test Management |
What can you import? |
||
| Microsoft Project file (mpp/mpx) | complete project – tasks and their structure |
|
Technicalities / platforms |
||
| Works with | Jira Software, Jira Core, Data Center, Service Desk | Jira Software, Jira Core, Data Center, Service Desk |
| Jira Server and Cloud | |
|
| Support for scripting language | |
|
| Support for external tools | BigPicture BigGantt (export structures, such as Gantt charts, roadmaps from these tools) |
MS Office Word Add-in MS Office Excel Add-in (build templates with them) |
| Export API | |
|
An effort was made to gather accurate data, but these apps are to a certain extent incomparable. Data is current at the time of writing. Help improve the table – e-mail marketing (a) softwareplant.com.
Use cases
(1) Set up a simplified asset management process. Simply create a new Jira project to search, aggregate and manage your inventory, while still having the ability to print beautiful documents as a physical copy with a single click. ~SoftwarePlant/BigTemplate
(2) Why not make employees ask for and receive holidays as Jira tasks, and then just print the official leave paperwork immediately and be done with it? No more circulating empty documents via e-mail, with multiple versions, lost formatting and missed deadlines. ~SoftwarePlant/BigTemplate
