SoftwarePlant is now BigPicture! Learn more

UX Researcher

Location: remotely from Poland

SoftwarePlant creative team

Hi! We’re the proud creators of BigPicture – one of the leading project management tools used by over 20 000 teams from companies worldwide. Our products are used by CEOs, Managers, Directors, and Project Managers of companies such as Netflix, NASA, Tesla, Apple, Uber, Samsung, Porsche, Siemens, Intel, Boeing, LG, and many more.

At BigPicture, you can expect a flat structure, a tight-knit team, and a collaborative spirit. You will encounter both demanding product development problems and the shared excitement of rolling up your sleeves and working together towards achieving major goals.

Currently, we are looking for a UX Researcher (Senior or Mid) who can provide actionable data-driven insights. You will be expected to support our development efforts by building up a picture of our target users based on their needs, wants, motivations, and pain points.

Responsibilities

  • Obtaining qualitative data through research to understand user needs and actions and enhancing it with quantitative data
  • Conducting end-to-end UX research like planning, user screening, foundational research, user interviews, and usability or concept testing
  • Creating reports and providing recommendations based on research findings to support our Product Management, Designers, and Development teams in their work on new and existing product functionalities
  • Sharing best practices and knowledge of UX research with the rest of the team
  • Be the champion and advocate of UX Research on all levels of the organization

Get in touch with us, if you have

  • 2+ years of experience as a UX Researcher in user research, and with that:
    • Excellent knowledge of UX methodologies.
    • Understanding of how to use qualitative and quantitative data.
    • Proficiency in data consolidation and analysis and creating reports reflecting users’ voices and research findings.
    • Experience in delivering research insights along with clear recommendations to stakeholders and broader audiences with easy and simple-to-follow language.
  • Ability to work independently as well as part of cross-functional teams.
  • Good problem-solving and analytical mindset.
  • Willingness to continuously learn.
  • Excellent Polish and English language skills, both written and spoken.
  • And if you’re a team player with excellent communication skills, not afraid to present your ideas and discuss them in a larger group.

Nice-to-haves

  • Experience with quantitative data
  • Knowledge of Jira and other Atlassian ecosystem Apps
  • Experience in working with Agile methodologies
  • Knowledge of project or portfolio management methodologies (PRINCE2, PMBoK, MoP, etc.)

Tools we use

  • Dovetail for a research repository
  • Amplitude for product analytics
  • Hotjar for peeking
  • Maze and UserTesting for user feedback and insights
  • Jira for tracking tickets
  • Google Workspace for everything else

How we work

  • Top-notch hardware (MacBook Pro, HDR monitors) and software provided by the company
  • Flexible working hours 
  • No dress code
  • Remotely or from our modern office in Warsaw with a fully-stocked kitchen: free breakfasts, snacks, tea, coffee, juices, fruits, veggies

Perks & Benefits

  • Training budget, and access to the latest books thanks to our in-house library
  • Various internal knowledge-sharing initiatives: regular and fully paid hackathons (called ShipIT Weeks), tech guildsworkshops, and more
  • Wellness Days – additional time-off each month that you can use to recharge, and take care of yourself
  • Private healthcare
  • Multisport card
  • Incentive Equity Program
  • Plenty of team building events

Remuneration & Model of cooperation

B2B contract (kontrakt B2B)

  • 11 000 – 15 000 PLN + VAT / month

Contract of employment (umowa o pracę)

  • 11 000 – 15 000 PLN gross / month

Recruitment process step-by-step

  1. Submit your application
  2. Meet with Ada (Lead UX Researcher) and Karolina (UX Researcher) to learn more about BigPicture, our Team, and answer a few questions about your experience. Feel free to also ask Ada and Karolina as many questions as you need :) (online only)
  3. Meet with the rest of the team to get to know them, answer a few questions and see if there’s a mutual connection (online only)
  4. Meet with Ada and Marcin (Head of Design) to discuss our mutual expectations (online only)

If everything goes well, we’ll quickly get back to you with a job offer and welcome you to our team :)

Apply

Before submitting your CV please consider that we are currently only able to extend our offers to Candidates who have acquired status of a tax resident in Poland

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